To manage your emails efficiently through Internetport's hosting services, you can easily set up an email account using the Plesk control panel. This guide will walk you through creating a new mailbox, selecting a domain, setting a password, defining storage quotas, and accessing your email via webmail.

Creating a New Email Account in Plesk

Follow these steps to create an email account for one of your domains hosted with Internetport:

  1. Login to your Plesk control panel. Use the credentials provided by Internetport or those you set up during registration.
  2. Once logged in, navigate to the "Mail" section on the left-hand menu and click on it. This will display a list of existing mailboxes associated with your domains.
  3. To add a new email account, click on the "Add Mail Account" button located at the top right corner of the page.
  4. In the "Create Email Address" window that appears, enter the desired username for the mailbox. This will be the part before the '@' symbol in the email address (e.g., 'info').
  5. Select the domain from the dropdown menu to which you want to attach this email account.
  6. Set a strong password for the new email account by entering it in both the "Password" and "Confirm Password" fields. It's recommended to use a mix of letters, numbers, and special characters to enhance security.
  7. Define the mailbox quota by specifying the maximum amount of storage space this email account can use. This is set in megabytes (MB). For example, entering '1024' will allocate 1GB of disk space for emails and attachments.
  8. Optionally, you can configure additional settings such as forwarding rules or spam filtering by clicking on the "Advanced Settings" tab. However, these are not necessary to create a basic email account.
  9. After configuring all desired settings, click the "OK" button at the bottom of the window to finalize the creation of your new email account.

Accessing Your New Email Account via Webmail

To access your newly created email account through a web browser, follow these steps:

  1. In your web browser, navigate to the Plesk webmail login page. This is typically accessible at https://yourdomain.com:8443/webmail, replacing 'yourdomain.com' with your actual domain name.
  2. Enter your full email address (e.g., info@yourdomain.com) in the "Username" field and the password you set during account creation in the "Password" field.
  3. Click the "Login" button to access your webmail interface. You will be directed to a page where you can choose between different webmail clients like Roundcube, Horde, or SquirrelMail.
  4. Select your preferred webmail client and click on it to start using your new email account.

Troubleshooting

If you encounter issues while creating an email account in Plesk, consider the following troubleshooting tips:

  • Domain not listed: Ensure that the domain is correctly added to your hosting package and is active. Contact Internetport support if necessary.
  • Password requirements not met: Verify that your password meets all security criteria, including length and character types.
  • Email access issues: Double-check that you are using the correct email address and password. Also, ensure that no firewall or network restrictions block webmail access.

If these steps do not resolve your problem, please contact Internetport's customer support for further assistance.