To set up your Internetport email account on your iPhone or iPad using the built-in iOS Mail app, follow these step-by-step instructions. This guide will walk you through manually configuring an IMAP and SMTP server to ensure secure and reliable email access.

Before You Begin

  • Ensure your device is running the latest version of iOS.
  • Note down your Internetport email address, password, and any other details provided by your ISP.

Adding Your Email Account

  1. Open the Settings app on your iPhone or iPad.
  2. Select Mail.
  3. Tap Add Account....
  4. Choose Other, then tap Add Mail Account.
  5. Enter your name, email address, and password. Tap Next.
  6. Select IMAP as the account type.
  7. Under Incoming Mail Server, enter:
    • Hostname: imap.internetport.se
    • User Name: Your full email address (e.g., user@internetport.se)
    • Password: Your Internetport email password
  8. Under Outgoing Mail Server (SMTP), enter:
    • Hostname: smtp.internetport.se
    • User Name: Your full email address (e.g., user@internetport.se)
    • Password: Your Internetport email password
  9. Tap Next.
  10. iOS will attempt to verify the account settings. If successful, tap Save.

Configuring SSL Settings

To ensure secure connections, configure SSL settings for both incoming and outgoing servers.

  1. In the Mail app, go to Settings > [Your Email Account] > Advanced.
  2. Under Incoming Server (IMAP), tap your server name.
  3. Set Use SSL to On.
  4. Change the Server Port to 993.
  5. Under Outgoing Server (SMTP), tap your server name.
  6. Set Use SSL to On.
  7. Change the Server Port to 465.
  8. Tap Done.

Troubleshooting Common Errors

  • Error: Unable to verify account name or password. Double-check your email address and password for typos. Ensure you are using the correct credentials provided by Internetport.
  • Error: Cannot connect to server. Verify that SSL is enabled and the correct ports (993 for IMAP, 465 for SMTP) are used. Check your device's internet connection.
  • Error: Authentication failed. Ensure you have entered the correct username and password. If you recently changed your password, update it in the Mail app settings.

If you continue to experience issues after following these steps, contact Internetport customer support for further assistance.