Having trouble with your holiday-home (fritidshus) subscription? Usually a restart of the fibre unit solves it.
How to do it
- Restart the fibre unit: hold the reset button for about 10 seconds until the light blinks.
- Wait a few minutes while it restarts and reconnects (up to 5 minutes).
- Check that the fibre and power cables are firmly connected to the unit and the wall socket.
- Test the connection again.
Still not working? Contact support – phone 0650-402000 or support@internetport.se. Please have your subscription code ready and describe the problem in as much detail as possible.
To buy extra data or change the speed at your holiday home, use GlobalConnect's self-service: https://selfservice.globalconnect.se/fritidshus.