Snom IP phones offer a range of advanced features to optimize communication in your business. This guide covers automatic provisioning via HTTP/HTTPS server, configuration of BLF buttons (Busy Lamp Field) for colleagues, button functions such as speed dial, park, and transfer, firmware updates via Snom's automatic system, VLAN and QoS settings, and security settings including SRTP. Additionally, we will go through how to use Snom Phone Manager for mass administration.

Snom Automatic Provisioning via HTTP/HTTPS Server

  1. Step 1: Prepare a web server

    Configure a web server that is accessible by your Snom phones. Use HTTP or HTTPS depending on security support.

  2. Step 2: Create configuration files

    Create XML files with the settings you want for your phones. These files should include information such as SIP credentials, network settings, and other custom configurations.

  3. Step 3: Upload the files

    Upload your XML files to the web server so that the phones can retrieve them during provisioning.

  4. Step 4: Configure phones for automatic provisioning

    Enter the URL of your configuration file in the phone's settings or use a DHCP server to distribute it automatically.

Configure BLF Buttons (Busy Lamp Field) for Colleagues

  1. Step 1: Log in to the phone

    Use admin access to log in to the phone's web interface.

  2. Step 2: Navigate to BLF settings

    Navigate to the menu where you can configure BLF buttons, often under advanced settings or specific buttons.

  3. Step 3: Add BLF contacts

    Add SIP users you want to monitor by entering their SIP addresses in the BLF settings.

Button Functions: Speed Dial, Park, Transfer

Snom phones support several button functions to facilitate communication. Here is how to configure some of them:

  • Speed Dial: Configure speed dials by entering numbers in the phone's web interface.
  • Park: Park calls on a central park lot that other users can retrieve from.
  • Transfer: Transfer active calls to another SIP user or number.

Firmware Update via Snom's Automatic System

  1. Step 1: Check for updates

    Navigate to the firmware update menu in the phone's web interface.

  2. Step 2: Download and install

    Allow the phone to download the latest firmware version from Snom's server or a custom server you specify.

VLAN and QoS Settings in Snom

  1. Step 1: Configure VLAN

    Specify VLAN ID and IP addresses to correctly segment the network.

  2. Step 2: Enable QoS

    Configure quality settings for bandwidth and prioritization of VoIP traffic.

Security: Change Passwords, Enable SRTP

  1. Step 1: Change passwords

    Change default passwords for both users and administrators.

  2. Step 2: Enable SRTP

    Enable Secure Real-time Transport Protocol (SRTP) for secure communication.

Snom Phone Manager for Mass Administration

To manage multiple phones simultaneously, you can use Snom Phone Manager. This tool allows you to distribute configuration files, update firmware, and monitor the status of all your Snom phones from a central location.

Common Issues

  • Configuration files are not downloaded correctly. Check that the web server is accessible and that the files have the correct names and paths.
  • BLF buttons do not work. Ensure that monitored SIP users have the correct presence settings.
  • Firmware update fails. Check network connectivity and that the phone has access to Snom's server or your custom update server.

If you encounter issues not resolved by this guide, contact Internetport support here.