This guide will help you monitor your mobile broadband data usage across different platforms including Windows, Android, iOS, your router's admin panel, and through our online customer portal. Keeping track of your data consumption is crucial to avoid unexpected charges or running out of data.

Checking Data Usage on Windows

To check your mobile broadband data usage directly from a Windows device:

  1. Click the network icon in the system tray (bottom-right corner).
  2. Select "Network & Internet" settings.
  3. Go to the "Mobile hotspot" section.
  4. Under "Data usage," you can view your current data usage and reset it if necessary.

Checking Data Usage on Android

To monitor your mobile broadband data usage on an Android device:

  1. Open the "Settings" app.
  2. Scroll down and tap on "Network & internet."
  3. Select "Mobile network" or "Data usage," depending on your device model.
  4. Here, you can view your data usage statistics for both mobile data and Wi-Fi.

Checking Data Usage on iOS

To check your mobile broadband data usage on an iPhone:

  1. Open the "Settings" app.
  2. Scroll down and tap on "Cellular."
  3. Tap on "Cellular Data Usage" to view detailed information about your data consumption.

Checking Data Usage via Router Admin Panel

If you are using a mobile broadband router, you can check your data usage through the router's admin panel:

  1. Open a web browser and enter your router's IP address in the address bar (commonly 192.168.0.1 or 192.168.1.1).
  2. Log in with your admin credentials.
  3. Navigate to the "Status" or "Monitoring" section, where you should find data usage statistics.

Checking Data Usage via Online Customer Portal

To check your mobile broadband data usage through our online customer portal:

  1. Visit the Internetport customer portal at https://portal.internetport.com/.
  2. Log in with your account credentials.
  3. Navigate to the "Usage" or "Data Usage" section, where you can view detailed data consumption reports and historical usage.

Troubleshooting Tips

  • Data Mismatch: If there is a discrepancy between your device's reported usage and what the customer portal shows, ensure that all devices are correctly connected to your mobile broadband network.
  • No Data Displayed: Check if your router or device is up-to-date with the latest firmware or software updates. Outdated systems might not display data usage accurately.
  • Data Reset Issues: If you are unable to reset your data usage on a Windows device, try restarting the device and checking again.

By regularly monitoring your mobile broadband data usage, you can better manage your internet consumption and avoid any unexpected costs or service interruptions. For further assistance, please contact our customer support team.