You can download copies of all your invoices through Internetport's customer portal. All invoices are saved and available for download, making it easy to retrieve historical billing documents. This feature is particularly useful if you need to verify charges, claim reimbursements, or simply keep a record of your transactions.

How to do it

  1. Step 1: Log in to the customer portal

    Go to https://portal.internetport.com and log in using your BankID. If you haven't set up BankID yet, you'll need to do so first by visiting the official BankID website or downloading the BankID app from your mobile device's app store.

  2. Step 2: Navigate to the Invoices section

    After logging in, you'll be directed to the customer portal dashboard. Look for a menu or tab labeled "Invoices" or "Billing." Click on this to access your invoice history.

  3. Step 3: Find and select the desired invoice

    In the invoices section, you'll see a list of all available invoices. You can sort these by date or other criteria using any filters provided. Click on the specific invoice you wish to download.

  4. Step 4: Download the invoice

    Once you've selected an invoice, a preview of the document will usually appear. Look for a button or link that says "Download," "Save as PDF," or something similar. Click this to download the invoice to your device.

  5. Step 5: Save and store your invoice

    The downloaded invoice will typically be saved in a default location on your computer, such as the Downloads folder. It's a good idea to move this file to a more convenient location or rename it for easy future reference.

Tips:

  • Keep your BankID updated and secure to ensure you can access your account without issues.
  • If you have trouble logging in, check that your device's date and time are set correctly.
  • You can also print the invoice directly from the preview screen if needed.
  • For any further assistance, contact Internetport customer support through the portal or by phone.