To cancel a service with Internetport, you can easily manage the termination through the customer portal. Please note that there is a standard 1-month notice period unless otherwise agreed upon in your service agreement.

How to do it

  1. Step 1: Log in to the customer portal

    Access the Internetport customer portal using your login credentials.

  2. Step 2: Navigate to service termination

    Once logged in, locate and click on the termination of service option in the menu.

  3. Step 3: Select the service to terminate

    Choose which service you want to cancel from the list of your active services.

  4. Step 4: Choose termination date

    Select when you want the service to end, keeping in mind the 1-month notice period.