To cancel a service with Internetport, you can easily manage the termination through the customer portal. Please note that there is a standard 1-month notice period unless otherwise agreed upon in your service agreement.
How to do it
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Step 1: Log in to the customer portal
Access the Internetport customer portal using your login credentials.
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Step 2: Navigate to service termination
Once logged in, locate and click on the termination of service option in the menu.
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Step 3: Select the service to terminate
Choose which service you want to cancel from the list of your active services.
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Step 4: Choose termination date
Select when you want the service to end, keeping in mind the 1-month notice period.