If you're experiencing issues with sending or receiving emails, you can track an email in cPanel by generating a delivery report. This report provides a comprehensive overview of the email transmission process, showing whether messages were successfully delivered, failed, or are still in progress.
How to Track Email Delivery
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Step 1: Access Track Delivery in cPanel
Sign in to your web hosting account and open cPanel. In the cPanel interface, find the Email section and click on the "Track Delivery" option.
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Step 2: Configure Display Options
On the "Track Delivery" page, scroll down and tick the boxes for "Show Success," "Show Failures," and "Show In-progress" to view all email statuses.
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Step 3: View Email Details
Click on the "i" icon located under the "Actions" column for the email you want to track.
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Step 4: Review Delivery Status
The detailed status of the email will be displayed, showing the complete transmission process and any relevant delivery information.
