Account suspension is the usual protocol for handling users who breach resource limits. Admins need to reactivate hosting for such users, either after resetting limits or for other reasons. With WHM, you can unsuspend all accounts that have exceeded their bandwidth—referred to as bandwidth exceeders.

How to Do It

  1. Step 1: Log in to WHM

    Log in to your WHM root account.

  2. Step 2: Navigate to Account Functions

    Navigate to the "Account Functions" option in the menu.

    WHM Account Functions menu

  3. Step 3: Select Unsuspend Bandwidth Exceeders

    Select "Unsuspend Bandwidth Exceeders."

    WHM Unsuspend Bandwidth Exceeders option

    There will be an alert stating, "This will unsuspend any account that is receiving a bandwidth exceeded message until the next bandwidth check."

  4. Step 4: Proceed with Unsuspension

    Click on "Proceed >>" to continue.

    WHM Proceed button for unsuspending bandwidth exceeders

    The system will automatically lift the suspension on all accounts identified by WHM as Bandwidth Exceeders.