You can upgrade or downgrade your broadband speed at any time to match your needs. Changes are typically processed quickly and take effect within a few business days.
How to change your broadband speed
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Step 1: Contact Internetport
You have two options to request a speed change:
- Create a case in our customer portal
- Call us at 0650 - 40 20 00
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Step 2: Specify your desired speed
Let us know which speed tier you want to switch to. Our support team will confirm availability and pricing for your connection.
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Step 3: Confirm the change
Once we've processed your request, you'll receive confirmation of the new speed and when it will take effect.