As a WHM administrator with root access, you can directly access any user's cPanel account to manage their settings, troubleshoot issues, or perform administrative tasks on their behalf.

How to Do It

  1. Step 1: Log in to WHM

    Access your WHM root account using your administrator credentials.

  2. Step 2: Navigate to Account Information

    In the WHM navigation menu, locate and click on the Account Information section.

    WHM Account Information menu

  3. Step 3: Select List Accounts

    Choose List Accounts from the available options. This will display all active cPanel user accounts on your server.

    WHM List Accounts option

  4. Step 4: Access the User's cPanel

    Locate the user account you wish to access in the list. Click on the cPanel icon next to the account name.

    cPanel access icon in WHM

    The user's cPanel interface will open in a new session, allowing you to manage their account settings and features as if you were logged in as that user.