As a WHM administrator with root access, you can directly access any user's cPanel account to manage their settings, troubleshoot issues, or perform administrative tasks on their behalf.
How to Do It
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Step 1: Log in to WHM
Access your WHM root account using your administrator credentials.
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Step 2: Navigate to Account Information
In the WHM navigation menu, locate and click on the Account Information section.
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Step 3: Select List Accounts
Choose List Accounts from the available options. This will display all active cPanel user accounts on your server.
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Step 4: Access the User's cPanel
Locate the user account you wish to access in the list. Click on the cPanel icon next to the account name.
The user's cPanel interface will open in a new session, allowing you to manage their account settings and features as if you were logged in as that user.