As a reseller, you may need to prompt users to change their cPanel password for security reasons—such as after detecting malware or compromised scripts—or as part of routine password rotation. WHM allows you to enforce a password change that will be required at the user's next cPanel login.
How to Force a Password Change
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Step 1: Log in to WHM
Access your WHM interface using your reseller credentials.
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Step 2: Navigate to Account Functions
In the left-hand menu, locate and click on Account Functions.
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Step 3: Open Force Password Change
Click on the Force Password Change button.
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Step 4: Select Accounts and Submit
Locate the account(s) you want to force a password change for. Check the box under the Forced? column for each account, or use Select All to apply the change to all accounts.
Click the Submit button. A Success! message will appear in the bottom right corner.
The next time the user logs into cPanel, they will see a message stating: "An administrator has requested you change your password."
