If you're experiencing connectivity issues, follow these steps to check if there's a known outage affecting your area before contacting support.

How to check for outages

  1. Step 1: Check the status page

    Visit status.internetport.se where all city networks are listed. If there is an outage in your area, it will be displayed here.

  2. Step 2: Check your city network's outage information

    If you don't find anything on the status page, check your specific city network's outage information page for local updates.

  3. Step 3: Contact support if needed

    If you still don't find any information about an outage affecting your area, submit a support ticket to us for further assistance.